AccorHotel
Accor is a global hospitality leader encompassing over 5,500 hotels and 45 brands. Guided by responsible practices, the group empowers diverse talent to create memorable guest experiences and sustainable impacts worldwide.
Accor is seeking a dedicated Hostess to manage administrative operations and guest relations in Dubai. This permanent full-time role ensures seamless Food & Department workflows, inventory control, and exceptional hospitality standards.
| Category | Details |
| Role Title | Hostess |
| Company | Accor Network Hotel |
| Location | Dubai, United Arab Emirates |
| Employment Type | Permanent, Full-time (Food & Beverage category) |
| Key Responsibilities | Administrative support for F&B/retail, report preparation, vendor coordination, procurement tracking, office maintenance, meeting scheduling, and HACCP compliance |
| Key Qualifications | Previous hospitality/hotel experience; fluent English (written and oral); strong Microsoft Office and Excel numerical skills; multi-tasking and organizational abilities |
| Work Schedule | Flexible hours including evenings and weekends to support resort/park operations |
Job Description
- Provide general administrative support to the F&B Department including retail store
- Provide general clerical and project based administrative support
- Assist with preparation of department reports and presentations
- Good communication skills with the team
- Co-ordination with Procurement and vendors on store supplies and placing orders where necessary
- Ensure that the department’s processes are in line with company requirements
- Any other duties as may reasonably be requested by the management team
- You will adhere to Hotel’s Hygiene and HACCP standards and ensure it’s Standard Operating Procedures and Requirements are fully met.
- Other analysis and follow-up as required by the F&B team
- Maintain the office on a day-to-day basis. Assist F&B manager in scheduling meetings, making travel plans, arranging conferences, facilitating internal and external communications, preparing correspondence and reports, and maintaining data, records and files. Tracks budgets, expenditures, and project status.
- Develops and implements administrative support systems to improve productivity and operational effectiveness.
- Maintain office supplies, stationery, forms, keys, tools and facilities equipment (two-way radios, pagers, etc).
- Provides general office support, including copying, faxing, distributing incoming mail and processing outgoing mail.
Qualifications
- Able to focus and prioritize
- Fluent English in both oral and written
- Excel experience including a high level of understanding for figures.
- Organized and able to multi-task
- Previous work experience in Hospitality, preferable hotel
- Good communication skills
- Excellent understanding on culture awareness PC Literate: Microsoft Office
- Must be willing to work flexible hours, including evenings and weekends to support park operations.
- Advanced communication skills, written and verbal required.
- Strong Leadership to motivate and engage with team members and management
- Problem Solving and solutions; Guests, Suppliers, Internal
- Management Skills; Costs, Schedules, Team Deployment
- Proactive
- Interpersonal skills and the ability to work with a diverse team of assistants, team leaders, cooks, managers, servers and senior members of the resort management team.
- Team Player
- Dependability
- Time management
- Have a good understanding of inventory management systems
- Financial Understanding
- Self-Motivated
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